Appropriate Gathering, Usage, Provision, and Entrustment of Personal Information
When collecting personal information from users of the company’s services, Indigo Blue will specify in advance the purpose of use, and will only collect the information after gaining the user’s permission. The personal information that is collected will be handled appropriately, and will not be used outside the scope of its intended purposes.
The personal information that is gathered may be provided to third parties for legitimate reasons within their intended purposes. The company will make this clear when it is the case, gain the user’s permission before collecting the information, and handle the information accordingly.
The personal information that is gathered may be entrusted to a third party in order to ensure smooth operation of our work, etc. In these cases, the company will ensure the appropriate handling of personal information by selecting third parties that maintain an adequate level of security with regards to personal information, and enforcing adherence to such security policies through contracts, etc.
Personal information may be disclosed/provided without your consent, however, if the company is ordered to disclose/provide the information by a court of law, regulatory agency,or other public institution with authority over the company.
Measures to Prevent and Correct Loss, Damage, Falsification, Leakage, Unauthorized Access, etc. of Personal Information
The company maintains strict control over customers’ personal information, and implements measures to combat the dangers of falsification, leakage, unauthorized access, etc.
The company has established concrete rules with regards to the appropriate handling and management of personal information, and assigned a representative responsible for ensuring adherence to these rules.
Compliance with Laws, Regulations, and Other Rules Related to Personal Information
In their handling of personal information, executives, employees, and collaborators of the company will comply with all laws, regulations, and other guidelines related to personal information.
About the Handling of Personal Information
The following is information the company has made public about its handling of personal information.
1. Usage Purposes of Personal Information
The personal information that is gathered will be used for the following purposes.
(1) To provide the user with the company’s services
(2) To customize the company’s services according to the user’s age, job, gender, hobbies, tastes, etc.
(4) To generate statistical data processed in such a way that the users remain anonymous
2. Disclosure, Revision,and Deletion of Personal Information
Customers may contact us to request the disclosure, revision, and/or deletion of their own personal information, after which the personal information will be swiftly disclosed, revised, and/or deleted within a reasonable frame of time.
Contact Information (Protection of Personal Information)
Indigo Blue Co., Ltd.
Metro City Kamiyacho 7F, 5-1-5 Toranomon, Minato-ku, Tokyo
By Phone: 9:00 A.M. – 6:00 P.M. (excluding weekends, national holidays, and company holidays)
By Email：Contact Form
3. About Requests to Terminate Usage of Personal Information
Customers may request that the company terminate its usage of their personal information, for the following reasons.
In these cases, the company will swiftly conduct an investigation of the facts, terminate usage of the personal information, and discuss whether the personal information will or_ will not be used in the future.
The company’s usage of the user’s personal information is recognized to have gone outside of the intended purposes of use
The method with which the company gathered the user’s personal information is recognized to have been inappropriate
The company is recognized to have disclosed the user’s personal information to a third party, without permission
Contact Information (Termination of Usage): Contact form
4. Personal Information Gathered by Indigo Blue
There may be cases where the company requests some personal information from its customers, in the provision of certain services (when such information is needed in surveys, contact forms, email address registration, etc.) The main types of personal information requested is the information provided when the customer provides their name, email address, phone number, address, organization name, etc.
The company may also ask users additional questions. Excluding the minimum required questions, however, these are all optional, and customers may choose to opt out. The company also does not alter the information provided by customers without their permission.
Customers should understand, however, that the information they provide to the company may be communicated to third parties, though in as limited a scope as possible. (For instance, informing a shipping, etc. subcontractor the customer’s name and shipment destination, etc.)